Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Full hard-copy course notes are provided to delegates on all Bywater courses in advance. We recommend that you also bring your own tools for noting further useful information that comes out of discussion and workshops with fellow delegates and the course tutor. We do not record training sessions for solo viewing as we believe that the interactive element is essential to your learning experience.
Feedback from past delegates suggests that the course documentation is helpful during and after the course. One delegate commented that: ‘The handouts and workbook were incredibly thorough – having all these documents I can refer back to any time I want after the training is really useful’. Another said: ‘The course materials were excellent and will be useful reference guides’.