Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Our course tutors are leaders in their fields, often with decades of practical experience in the application of their subject and many working for approval bodies and technical committees on the development of international standards.
Experienced and engaging, and even fun, are descriptions that constantly appear in delegate feedback:
- ‘The tutor was fantastic, supportive, insightful, and generally put me at ease. Would highly recommend Bywater and the tutor!’
- ‘An absolute pleasure, a few jokes, stories, and great participation and I’ve come out with a better willingness to learn more.’
- ‘Fantastic tutor who clearly puts a lot of effort into the course material and was brilliant at identifying weaknesses and then tailoring the learning style to overcome them. I have already begun talks internally to send more colleagues on a course.’
- ‘’Even though the days were long it didn’t feel like that as the tutor structured the course well.’