Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
The exam questions combine a variety of approaches, including:
- Multiple choice (one correct answer)
- Multiple response (several correct answers)
- Drag and drop to fill in the blanks in a sentence
- Drag and drop to match items correctly
- Drag and drop in a correct sequence
- Questions about scenarios intended to elicit answers about courses of action
The exam is open book, so you will be able to refer to the relevant standard.