Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Be aware that CQI and IRCA sees breaches of its rules of conduct as very serious. It will investigate any potential breaches, and may void your exam and even disqualify you from taking the exam again for a fixed period or permanently if it finds you have broken its regulations. The guidance you will be sent before the exam gives full details of requirements.