Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Internal and Lead Auditor jobs are advertised on a number of websites, and you can sign up to receive alerts when jobs match your requirements. If there are particular companies that you would like to work for we recommend searching their website as they may not use recruitment agencies or job board websites. In addition local and national newspapers may also advertise so it's worth checking these out too.
Websites that advertise auditor jobs
All delegates will receive a certificate of attendance provided they have attended the full duration of the course. If the course includes an exam you will receive a certificate of completion if you pass and have attended the full duration of the course.
Please note this does not include contract management and procurement training courses.
Yes we do coach delegates during the course in readiness for the exam. Our aim is success for every delegate.
Yes, you can substitute one person for another on a course at no additional cost. Please inform Bywater in writing as soon as possible so that we can make the necessary arrangements.
You can contact the training team on 0333 123 9001 or contact@bywater.co.uk
All bookings can be cancelled or transferred free of charge up to 13 working days before the course start date. After this invoices will not be refunded or credited.
No claim can be made for a delegate’s inability to attend should the course otherwise run as intended.
Read our full terms and conditions for public training courses.
If you are advised that you have failed the exam, it may be possible to appeal against the result, and the CQI and IRCA instructions explain the circumstances in which you may do this.
Otherwise, you may book a re-sit for the exam. Please contact us for further information.
Yes, there is a 2 hour closed book exam on the final day of the course. Extra time is available in some instances, for example where English in your second language.
Be aware that CQI and IRCA sees breaches of its rules of conduct as very serious. It will investigate any potential breaches, and may void your exam and even disqualify you from taking the exam again for a fixed period or permanently if it finds you have broken its regulations. The guidance you will be sent before the exam gives full details of requirements.
Yes, talk to us about our dedicated training offering. Just call us on 0333 1239001 to discuss and request a quote.
Call our training team on 0333 123 9001 or use the Live Chat available on our website at www.bywater.co.uk
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.