Before and during the course FAQs

Bywater’s ISO 45001 internal auditor training course will equip you with the knowledge and skills, as well as essential practice, to start carrying out internal audits in your organisation – from preparation right through to follow up. As a result you will be in an excellent position to make a valuable contribution to the management and improvement of your OH&S management systems.

It will be useful to you to bring a copy of the standard so that you can refer to it as we talk through its requirements. If you do not have a copy at the office, you can purchase one from the ISO’s website or one of its global resellers.

While both of these ISO standards relate to quality management systems, there are some significant differences. For example, ISO 9001 focuses on achieving increased customer satisfaction through continuous improvement. Device safety is the important factor in ISO 13485 and medical device regulation (MDR), and the aim is to maintain effectiveness. The two approaches also differ in the demands for documentation, record keeping and risk management.

Our key ISO 14001 training courses, including this introduction to EMS and ISO 14001, have been approved by ISEP, the leading body for environmental and sustainability professionals. That means we have been recognised as delivering high-quality valuable content and services to our delegates.

We always focus on the needs and preferences of our customers. To do that we offer a full programme of training dates in a choice of venues across the UK and in our global Virtual Classroom. We can also provide dedicated training for organisations with a number of employees to train at one time. We ask for feedback and will act on delegates’ suggestions for improving our training and customer services.

We have the benefit of 40 years of experience in business training, and the services of highly knowledgeable tutors who all have experience in EMS and ISO 14001.

If you have any questions about your training needs, please do contact us and we will be happy to answer your questions.

All delegates completing this 1-day course will receive a certificate confirming their attendance.

The Process Mapping training course is one segment in our full programme of ISO 9001 training courses, and complements our CQI and IRCA certified lead and internal auditor training.

We also offer a wide range of training for business improvement and leadership to help employees extend their knowledge.

With over 40 years of training experience and a commitment to continual improvement of our courses, we are the leading independent training provider in the UK.

Yes, you will get a Bywater Certificate of Attendance at the end of the course, which demonstrates you have gained an understanding of the benefits and requirements of quality management systems and IATF 16949.

By sharing your achievements visibly within your organisation and on resources such as LinkedIn you can demonstrate your latest step in your personal development and added value to your business.

We deliver the 1-day Quality System Regulations for Medical Devices training course as a dedicated course for your organisation. This gives you the opportunity to determine where you would like the course to run – at your offices, at another venue, or online. You can also choose a date that is most convenient for you.

We run the ISO 14001 Internal Auditor course both in face-to-face venues across the UK and in our Virtual Classroom for delegates in the UK and around the world. You can find and book all classes above. Alternatively, if you have several employees to train at one time you may like to look at our dedicated training option, run by our expert tutors at a place and time to suit you.

Lean is a business improvement methodology that focuses on raising levels of efficiency and effectiveness by identifying and eliminating waste.

Lean can be used to improve a wide variety of business activities, including manufacturing, service and administrative processes. It can also be used to improve the quality of products and services, reduce costs, and increase customer satisfaction.

The Lean philosophy is based on five principles:

• Identifying the value that customers place on the products or services that you provide.
• Using value streams to map the flow of activities required to create and deliver those products or services.
• Improving flow by removing waste from the value stream through eliminating unnecessary steps, delays, and duplication.
• Applying ‘pull’ to produce products or services only when customers demand them.
• Aiming for perfection by striving for continuous improvement in all aspects of your operations.