Before and during the course FAQs

All delegates completing this 1-day course will receive a certificate confirming their attendance.

The Core Tools courses are one element of our business improvement training programme, which also covers

• Lean: reducing waste, cutting costs and increasing customer value
• Six Sigma: reducing errors, increasing productivity and efficiency, and raising customer satisfaction
• Root Cause Analysis: identify and addressing causes of process problems
• EFQM Excellence Model: a framework for assessing organisations for the European Quality Award

This Bywater ISO 45001 Implementation training course includes our Introduction to ISO 45001:2018 training, which is approved by the Institute of Occupational Safety and Health.

Approval from IOSH gives you the confidence that the course meets the Institute’s high standards for quality in content and trainer expertise.

We employ tutors who combine significant practical expertise in the real world with an ability to make complex information easy for delegates to understand.

Past attendees to this course have highlighted the tutor’s willingness to tailor the course content to the business needs of the delegates. In their feedback they also point to the tutor’s ability to illustrate each topic with an entertaining story from their own experience, keeping delegates engaged throughout the course.

We run the ISO 45001 Auditor Migration training course in our Virtual Classroom. This online course is delivered as live training, enabling delegates from around the world to work together in discussion groups and interact with tutors. Alternatively, if you have a number of employees requiring training, we can run a dedicated course at a venue and time of your choice.

We have enjoyed the company of delegates from many organisations within the medical manufacturing industry, including those involved in products such as ventilators and wound protection.

As one delegate reported: ‘It was very useful to learn about the gold standard from many different industries and where we sit with regards to other companies within medical devices, and to learn of all the ways that we can improve.’

No, this is an introductory course which will give you the knowledge needed to take a certified course relating to a specific standard. For example, our flagship ISO 9001:2015 Lead Auditor course is certified by CQI and IRCA, the professional body focusing on quality management systems.

You will receive a Bywater certificate at the end of this course, offering evidence of your up-to-date auditing knowledge and skills. The course also contributes to your continuing development programme, providing the equivalent of 7 CPD hours.

While both of these ISO standards relate to quality management systems, there are some significant differences. For example, ISO 9001 focuses on achieving increased customer satisfaction through continuous improvement. Device safety is the important factor in ISO 13485 and medical device regulation (MDR), and the aim is to maintain effectiveness. The two approaches also differ in the demands for documentation, record keeping and risk management.

You will need some basic understanding of ISO 9001 and quality management systems to get the most out of the internal auditor training. If you do not have that knowledge you can first attend our 1-day Introduction to ISO 9001:2015 course, which we run on the day before the internal auditor training course. Book both these courses together and you can receive a discount.

You may receive pre-course work to do, and we advise completing this as it will give you a head start in maximising benefit from the course.

We will send your course materials in advance, and you should bring these with you if you are attending in person.

You may find it useful to bring a copy of the ISO 9001:2015 standard to reference throughout the course. If you do not have a copy in the office, you can purchase one from the ISO’s own website or from its international resellers.

Those completing the course receive a Bywater certificate as evidence of the knowledge they have acquired. The course is equivalent to 7 hours of CPD.