Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
You don’t need prior knowledge of auditing, but it will help you to gain maximum value from this course if you have some understanding of ISO 17025. If you are uncertain about your level of knowledge, you can try taking our ISO 17025 quiz. We can help you gain this understanding on our Understanding ISO 17025 training course, which runs just before this internal auditor course, and if you book the 2 together you can enjoy a discount.
We offer this specialised course on a dedicated basis specifically for your organisation. That gives you the opportunity to choose venue – face-to-face or in our Virtual Classroom – and a time and date to suit you. We can also discuss how we can tailor the training to suit your organisation’s needs.
Our aim is to make taking part in our courses as as easy as possible, so that you can focus fully on learning and practising your new skills. The Virtual Classroom is very user-friendly and delegates that have completed training testify to this. Features and functions within the Virtual Classroom will be clearly explained to you.
If you have any concerns about using the technology, please contact us and we will be happy to set up a test call with you.
The Core Tools courses are one element of our business improvement training programme, which also covers
- Lean: reducing waste, cutting costs and increasing customer value
- Six Sigma: reducing errors, increasing productivity and efficiency, and raising customer satisfaction
- Root Cause Analysis: identify and addressing causes of process problems
- EFQM Excellence Model: a framework for assessing organisations for the European Quality Award
This Bywater ISO 45001 Implementation training course includes our Introduction to ISO 45001:2018 training, which is approved by the Institute of Occupational Safety and Health.
Approval from IOSH gives you the confidence that the course meets the Institute’s high standards for quality in content and trainer expertise.
We employ tutors who combine significant practical expertise in the real world with an ability to make complex information easy for delegates to understand.
Past attendees to this course have highlighted the tutor’s willingness to tailor the course content to the business needs of the delegates. In their feedback they also point to the tutor’s ability to illustrate each topic with an entertaining story from their own experience, keeping delegates engaged throughout the course.
As an Approved Training Partner of CQI and IRCA we can offer you training that has been certified by the global body for professional QMS auditors.
We run a full range of scheduled courses both in venues across the UK and in our Virtual Classroom, allowing you the flexibility to choose a training date and place to suit your needs. For organisations with several employees to train, we also offer dedicated training courses.
It is our aim to help you successfully achieve a demonstrably high level of understanding. We do that by employing highly experienced, knowledgeable and engaging tutors to work with you through the training programme.
We are constantly improving our courses based on the feedback we invite from delegates. With over 40 years of experience in training provision, we continue to enjoy high levels of customer satisfaction.
We run the ISO 45001 Auditor Migration training course in our Virtual Classroom. This online course is delivered as live training, enabling delegates from around the world to work together in discussion groups and interact with tutors. Alternatively, if you have a number of employees requiring training, we can run a dedicated course at a venue and time of your choice.
We have enjoyed the company of delegates from many organisations within the medical manufacturing industry, including those involved in products such as ventilators and wound protection.
As one delegate reported: ‘It was very useful to learn about the gold standard from many different industries and where we sit with regards to other companies within medical devices, and to learn of all the ways that we can improve.’
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.