Before and during the course FAQs

While the course does talk about UK legislation, there is plenty of knowledge shared that is pertinent to any country or individual organisation that is seeking to manage and reduce its carbon output. You will learn about the terminology, the key drivers, and how to develop a carbon footprint strategy. The course also looks at capturing data and ensuring its quality. All these lessons can be applied wherever you work. Training run in our interactive Virtual Classroom is accessible globally.

We offer flexible options in where and when to train.

Our public scheduled courses run at locations across the UK and in our Virtual Classroom worldwide.

Alternatively, you may find it more cost-effective to set up a dedicated training session for just your organisation. You can choose where and when to run the course, enabling you to decide how to manage resources most efficiently during the training period.

As an Approved Training Partner of CQI and IRCA we can offer you training that has been certified by the global body for professional QMS auditors.

We run a full range of scheduled courses both in venues across the UK and in our Virtual Classroom, allowing you the flexibility to choose a training date and place to suit your needs. For organisations with several employees to train, we also offer dedicated training courses.

It is our aim to help you successfully achieve a demonstrably high level of understanding. We do that by employing highly experienced, knowledgeable and engaging tutors to work with you through the training programme.

We are constantly improving our courses based on the feedback we invite from delegates. With over 40 years of experience in training provision, we continue to enjoy high levels of customer satisfaction.

No, this is an introductory course which will give you the knowledge needed to take a certified course relating to a specific standard. For example, our flagship ISO 9001:2015 Lead Auditor course is certified by CQI and IRCA, the professional body focusing on quality management systems.

You will receive a Bywater certificate at the end of this course, offering evidence of your up-to-date auditing knowledge and skills. The course also contributes to your continuing development programme, providing the equivalent of 7 CPD hours.

Yes, from March 2023 there is an online exam which you will need to take within 30 days of the end of the course. The exam is set by the CQI and IRCA, and is available on an external portal. You will be sent full instructions on how to access the portal and the format of the exam. We will also provide information during the course to help you achieve success. That includes making use of the practice questions which are available on a separate portal.

This replaces the 2-hour written exam in use up to February 2023.

Those completing the course receive a Bywater certificate as evidence of the knowledge they have acquired. The course is equivalent to 7 hours of CPD.

If for any reason you do not pass the exam, then you do have the opportunity to re-sit within a certain timeframe. We aim to provide you with time with the course tutor to discuss how you can improve your performance. If you find yourself needing to re-sit do contact our training team to discuss the way forward.

If you are planning to audit suppliers as well as your own organisation, your better choice would be to attend our 5-day ISO 27001 Lead Auditor training course.

This longer course will give you the knowledge you will need to carry out internal and external audits, including practising skills through a case study and workshop.

The lead auditor course is CQI and IRCA certified, and successful completion entails performance assessment during training and an exam following the course.

Our tutors are chosen for their practical experience as well as their ability to deliver the content of the course in an interesting and engaging way. That is an approach that resonates with many of our delegates, with one summing up their experience as: ‘Great to listen to someone with real industry experience, not someone who acquired wholly theoretical information. The tutor seemed to be fully conversant with existing contracts [at our organisation].’

Tutors with proven expertise give delegates confidence in the knowledge they are imparting, as one delegate pointed out: ‘The tutor’s knowledge and experience was a huge reassurance.’

We offer our BS EN 62366 Usability Engineering for Medical Devices training course on a dedicated basis. That means we can deliver the training in accordance with your preferences – online in our live Virtual Classroom, or at a convenient venue for face-to-face training, and at a date to suit you.