Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.
Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.
The aim of the course is to give delegates practical tools and techniques for improved professional management of the negotiation and contractual process with suppliers. The tutor combines classroom instruction with plenty of examples from real-life experience, and a commitment to open discussion among delegates.
One attendee commented that: ‘The course has given me the confidence to implement what I have learnt’.
Another said: ‘I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.’
If you would like to learn more about key negotiation skills and techniques, you may like to take a look at our Practical Negotiation Skills in Procurement and Contract Management training course.
If you have already completed lead auditor training in another discipline, then you will meet the training requirements for registration as a CQI and IRCA OH&SMS auditor upon successful completion of this course. You will receive a certificate which provides evidence of your enhanced skill set.
The 3-day course is also equivalent to 24 hours of CPD.
Yes, you will receive a certificate of attainment after completing this course to demonstrate that you have gained new knowledge around OH&S management systems. It is also equivalent to 7 hours CPD.
If your organisation does not yet have an ISMS but is considering doing so, you may want to deliver training to a number of employees, managers and stakeholders across the business.
You have several options, enabling you to choose the best fit for your time and budget.
You could join our public scheduled training courses, which run at locations across the UK and in our Virtual Classroom.
Alternatively we can run a dedicated session for your organisation alone, at a time and place to suit you. This could prove to be your most time- and cost-efficient option. If you would like to discuss dedicated training, please get in touch.
Yes, you will receive a certificate of completion after the course, provided you were able to attend both days and once all invoices have been settled.
We suggest that you add your achievement to your LinkedIn profile and CV, as evidence of your continuing professional development. The course is also equivalent to 14 hours of CPD.
Certificates are provided by ISEP to delegates who successfully complete the course. These can be added to your CV, uploaded to platforms such as LinkedIn, and shared with your colleagues as evidence of your new skills.
As the professional body that certifies this course, the CQI and IRCA has stated that it expects delegates to already have some knowledge of the requirements of ISO 27001. This includes requirements of the standard; the Plan, Do, Check, Act (PDCA) cycle; and core elements of a management system.
We do have a short quiz that you can take to check your knowledge.
If you do not feel confident that you have sufficient knowledge, but do want to train as a lead auditor, you could first attend our Introduction to ISO 27001 training course. This course is designed to give you the knowledge you need to then attend this lead auditor course. Book both courses together and you can receive a £100 discount.
You are expected to have some knowledge of the requirements of ISO 27001 to make the most of this training course.
If you have little or no knowledge in this field, you may like to attend our 1-day Introduction to ISO 27001 training course first. If you book the 2 courses together you will be eligible for a £100 discount.
Working With Bywater
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.