Before and during the course FAQs

If you have already completed lead auditor training in another discipline, then you will meet the training requirements for registration as a CQI and IRCA OH&SMS auditor upon successful completion of this course. You will receive a certificate which provides evidence of your enhanced skill set.

The 3-day course is also equivalent to 24 hours of CPD.

You will need a laptop or desktop computer with a camera, headset and microphone, and a stable internet connection. We use Zoom to run our courses, which is an easy-to-use platform that works well for interactive training. You will receive a link to the Virtual Classroom in good time before the course starts to should ensure that your equipment and connections are working well. If you have any concerns about using the technology please contact us and we will be happy to set up a test call with you.

Yes, you will receive a certificate of attainment after completing this course to demonstrate that you have gained new knowledge around OH&S management systems. It is also equivalent to 7 hours CPD.

Yes, you will receive a certificate after completing this 1-day course, demonstrating that you have gained extended knowledge in the field of waste management. The course is also valued at 7 hours for your CPD.

As with all our training courses, we believe that the best way to learn is in an interactive environment where delegates can share their learning and questions in workshops and discussion with the tutor and other delegates.

On this course you will apply risk management techniques within a case study to consider how to identify risk and how to manage it.

The maximum number of delegates for dedicated training courses varies depending on the chosen course and chosen delivery method (online or face to face).

If you wish to schedule dedicated training at your premises, please also consider the room size available. Dedicated training can take place at training venues or online if you do not have space at your premises.

We recommend also taking into consideration that larger group numbers can impact delegates learning. We suggest only placing delegates on the course who require or will benefit from the training to ensure delegates remain engaged throughout the course.

The aim of the course is to give delegates practical tools and techniques for improved professional management of the negotiation and contractual process with suppliers. The tutor combines classroom instruction with plenty of examples from real-life experience, and a commitment to open discussion among delegates.

One attendee commented that: ‘The course has given me the confidence to implement what I have learnt’.

Another said: ‘I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.’

If you would like to learn more about key negotiation skills and techniques, you may like to take a look at our Practical Negotiation Skills in Procurement and Contract Management training course.

There are 5 Core Tools of the IATF 16949 quality standard for the automotive industry, and we cover them all in our quality management training.

These are APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), FMEA (Failure Mode and Effects Analysis), MSA (Measurement Systems Analysis), and SPC (Statistical Process Control).

This course will give you practical training on APQP and PPAP.

You can attend any other Core Tools training courses independently, but if you wish to learn all 5 tools, you may like to look at our Core Tools training package deal, which provides you with all the training of our individual Core Tools courses in one cost-effective 4-day training course.

You can also receive a discount if you book 2 Core Tools courses at the same time.

We have been providing training courses to satisfied customers for 40 years and the feedback we receive from delegates reflects our continuing commitment to quality and improvement.

We only employ tutors who are fully conversant in their specific field and have great expertise in communicating complex material.

We believe in delivering the opportunity to practise new ideas and skills within the classroom, which means that all our training is live and interactive, whether it takes place at a venue or online in our Virtual Classroom.

Past attendees have repeatedly pointed to the excellence of the content and delivery of this course, which has enabled them to go back to their organisations confident that they can apply the lessons learned.

Comments have included:

• ‘I thoroughly enjoyed the course. I found the case studies extremely useful, particularly in terms of making assumptions on evidence’
• ‘I was really happy with the way it all came together into root cause analysis on the afternoon of the second day’
• ‘I was very impressed and can confirm that the learning in that course will benefit me in my work’
• ‘Fully informative training session. It was very useful to learn about RCA and putting within our own practice’
• ‘Very in depth course, extremely thought provoking – will intend to use for real’
• ‘Gave a good overview of RCA. I will use what I have learnt to support the clinical application’
• ‘I now have an understanding of RCA and confidence to practically apply it at work’

As an established and certified training provider, we offer a training path for those who are interested in auditing. We provide lead auditor and internal auditor courses against a wide range of standards, including ISO 9001, ISO 14001 and ISO 27001. We can also help you extend your knowledge into areas such as business improvement and leadership.

You can choose to train at one of our venues across the UK, or join us in our Virtual Classroom. Whether face-to-face or online, we focus on live, interactive training, to give you the best opportunity to learn through working with our experienced tutors through discussions, workshops and case studies.