Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Yes, this course builds on knowledge and experience already gained around the Lean approach to business improvement.
For those who are new to Lean, attending our Lean Practitioner training course first will provide the knowledge needed and help maximise the benefit of Lean Leader training.
We have put together our training schedule to enable you to attend both courses consecutively. Book them together and you will be eligible for a discount on course fees.
Established for over 40 years, we are a world-leading independent provider of ISO 17025 training.
Whether you need an introduction or a deeper insight into the application of management systems within laboratories, we have a full programme of complementary training courses to meet your requirements. That includes specific training for those operating around forensic laboratories.
To ensure maximum value for your training investment, our courses are delivered by expert practitioners and include valuable practical sessions to reinforce your learning. This is true whether you choose to attend our venue-based courses within the UK or join us in our global Virtual Classroom.
Bywater runs a wide range of complementary training courses around requirements for placing medical devices in markets around the world. These include:
- Introduction to ISO 13485:2016 for Medical Devices
- ISO 13485:2016 Internal Auditor Course
- ISO 14971 Risk Analysis for Medical Devices
- Risk Analysis and FMEA for Medical Devices
We also offer training courses on standards for medical laboratories:
- Introduction to ISO 15189 for Medical Laboratories
- ISO 15189 Internal Auditor
Our lead auditor training takes delegates through the concepts and practical application of the standard as needed to conduct or lead management system audits in their own and/or other organisations. If you need to understand how to audit a quality management system in 1st, 2nd or 3rd party organisations, we recommend our ISO 9001 Lead Auditor training course.
If your focus is solely on performing internal audits of your organisation’s quality management system against ISO 9001:2015, then this ISO 9001 Internal Auditor course the right choice for you. On this course you will learn how to help ensure your organisation can become and remain compliant with ISO 9001 and how to support the process of continual improvement.
Whether you are new to category responsibilities, have been in the role for a while but would like an update, or wish to gain a high-level understanding of the task, you can find value on this course. Our tutors always take the time to find out what attendees need from the course and will ensure they tailor their teaching to fit the group.
One delegate commented: ‘The course gave a very good overview of how the individual areas of category management dovetailed into a total concept’.
Yes, this Bywater course is CQI and IRCA certified, and you will receive a certificate after training to demonstrate you have achieved new professional skills and standing in line with the requirements of this internationally recognised body.
Yes, we will send you a certificate of completion after the course. The 1-day course is equivalent to 7 hours CPD.
The Auditor Migration training course is certified by the CQI and IRCA, the body representing quality professionals, and satisfies the requirements for those who wish to maintain their IRCA OH&SMS auditor registration.
Delegates receive a certificate completion to provide evidence of their enhanced auditing skills.
The course is also equivalent to 14 hours CPD.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.