Before and during the course FAQs

Specifications and SLAs are frequently a key feature of customer requirements and need to be discussed and agreed in commercial negotiations. Failure to meet specifications and SLAs often result in penalties for the supplier and unexpected challenges for the customer, so it is important for both customer and supplier to understand how to agree and document their terms in detail.

No, the course incorporates our Introduction to ISO 50001 training course, so we will give you all the information and guidance about the role of energy management systems and ISO 50001 that you need on your first day.

We will then go on to look more specifically at the tasks involved in an internal audit of an EnMS, with plenty of opportunity to practise and discuss the skills you are learning.

This course is designed to help those already active in procurement and contract management to improve their negotiating skills.

If you are new to procurement, you may like to take a look at our introductory courses in procurement and contract management before embarking on this course.

No, you will gain all the knowledge you need about energy management systems and ISO 50001 during this course, even if you have no prior knowledge.

Yes. CQI and IRCA, the professional body that has certified this course, requires that you have an in-depth understanding of ISO 9001:2008 if you wish to attend this transition to ISO 9001:2015 training course.

If you do not have this knowledge, but want to become a lead or internal auditor of quality management systems against ISO 9001, we recommend you take a look at our other ISO 9001 training courses that can teach you the appropriate skill sets.

Delegates to our contract management training courses join us from a wide variety of industries, including transport, energy, property development, local authorities, manufacturing, food production, education and research. One attendee commented that ‘Tutors take the time to understand the individuals and their roles and apply scenarios to the content and activities to those individuals’.

While delegates may come from different backgrounds, they are able to share their experiences in the group discussions within the course. Another delegate said that overall: ‘This is one of the best courses I have been on. I took a lot way from these two days.’

CQI and IRCA is the global professional body leading the drive to ensure high standards in the application and support of quality management systems.

Their certification programme for training courses has been developed to assure employers that auditors have attained a high level of understanding of the auditing role and can contribute true value to their organisation.

As a CQI and IRCA Approved Training Partner, Bywater is able to run certified training courses for lead and internal auditors.

This 1-day course is a blend of expert tutoring and interactive workshops and discussions. By working through the performance of FMEA techniques you will be able to reinforce your learning while still in the classroom. This applies whether you are attending a face-to-face class or joining online in our Virtual Classroom.

Organisations are re-thinking their working practices in the light of the Covid-19 pandemic when many staff started to work from home. For those whose employees are returning to the workplace, the guidelines put in place with ISO/PAS 45005:2020 for safe working can continue to be of benefit. Risk assessment, best practice and managing risk from disease can help to promote well-being and reduce absences from sickness.

This ISO 27001 Implementation training course is a good choice for anyone who will be involved in the implementation of an information security management system (ISMS).

The first half of the course will give you a detailed introduction to the standard, while the second half explains how to create and carry out implementation plans.

We understand that if your organisation is new to the concept of ISMS, then you will have managers and teams who need to know about the requirements without getting involved in an implementation. These colleagues may find our 1-day Introduction to ISO 27001 training course a valuable investment of their time.