Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Internal Auditor training for ISO 45001 enables you to undertake audits within your organisation. This ISO 45001 Internal Auditor training course takes place over 2 days, and is available at our UK-wide venues and online in our Virtual Classroom. It is equivalent to 14 hrs CPD.
Lead Auditor training enables you to undertake 1st party (internal within your organisation), 2nd party (supplier) and 3rd party (certification body) audits. Our CQI and IRCA certified Lead Auditor training course takes places over 5 days, and is equivalent to 40 hours CPD.
Your choice of auditor training will depend on your organisation’s needs, together with your own career aspirations. If you need to discuss which course is best for you please do contact our training team on 0333 123 9001 who will be happy to help you.
Yes. To pass this course you will first be assessed during training by your course tutor for participation and understanding. You will then have 30 days after the end of the course to take an online exam set by the CQI and IRCA.
The exam will present you with a mix of multiple choice, short response and other forms of question. Practice questions will be available to you to help you understand how the exam works and to check your knowledge. You will find both the exam and the practice questions on external portals, and you will be given full instructions about how to use these. Bywater will also work with you during the course to clarify what is expected of you.
This new online exam, available from March 2023, replaces the previous format of a 2-hour essay-type exam, in use until February 2023.
The IEMA Environmental Sustainability for Workforce training course is designed to give you a window into the world of environmental sustainability, whatever your role within your organisation. In just 1 day you will learn how you can make changes to benefit employees, customers and other stakeholders. You will leave the course with an understanding of drivers and trends, risks and opportunities, and requirements for compliance. You will also receive an IEMA certificate as evidence of your new knowledge.
The course includes our IOSH approved Introduction to ISO 45001:2018, as well as further discussion around how to plan and implement an ISO 45001 OH&S management system. That means that even if you are new to the subject, the carefully planned content and expert tutoring will give you the knowledge you need to appreciate the demands of ISO 45001 management systems and how to approach implementation.
This Bywater ISO 9001 Internal Auditor training course is certified by CQI and IRCA, the chartered body globally recognised as leading the drive to help organisations perform better through the application of quality management systems.
Employers can trust that individuals who have undergone the training have been taught the knowledge and skills to play a key role in effecting higher levels of quality in processes across the business.
By completing this course, you will be awarded a certificate that demonstrates your ability to apply your new and practical skills in supporting continuing improvement in your organisation.
Yes, the Foundation Certificate in Environmental Management training course is certified by IEMA, the key professional body for those operating in environmental management. Certification is achieved through a mix of continuous assessment during the course and an online exam following the event. We work closely with our attendees to give them the best chance of success. Certification at this level can give employees a demonstrable advantage in their career path. The course is also equivalent to a significant 40 hours of CPD.
Yes, you will be sent a certificate which you can use to demonstrate your understanding of the value of an integrated approach to management systems to your organisation, and how to get started.
This 1-day course is equivalent to 7 hours CPD.
As an Approved Training Partner of CQI (Chartered Quality Institute) and IRCA (International Register of Certificated Auditors), we offer ISO 9001 Lead Auditor training that is certified by the recognised global professional body for auditors.
Our role as an independent provider allows us more flexibility in how we deliver services. Today we run more than 1000 scheduled courses a year, both face-to-face and in our Virtual Classroom. If you prefer, we can provide dedicated training just for your organisation.
We want you to achieve success first time by gaining a thorough understanding of the theory and application of your subject in your training. That is why we employ tutors with vast experience of working in the field and who have approved tutor status.
We are determined to provide you with the most effective learning environment. Because all our classes are live, you can benefit from group work and discussion, and can ask for help from your tutor as the course progresses.
We invite every delegate to let us know if the training met their expectations, or what they would like to see change. We are committed to building on feedback to improve our service and performance, to help you achieve your business goals.
This course is a great place to start if you have little or no knowledge of what an energy management system is and how it can affect your organisation.
However, if you specifically want to get started now with auditing an EnMS, then you may prefer to look at our ISO 50001 Internal Auditor training course. This course incorporates the teaching of the introductory course to give you a full picture of the role of an EnMS and how to audit it.
Yes, you will receive a certificate after the course to confirm your attendance for both days. The certificate demonstrates to your employers, colleagues and other interested parties that you have achieved an understanding of the risks and benefits of integrated management systems and know how to carry out an effective audit.
The course is equivalent to 16 hours of CPD.
Working With Bywater
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.