Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Yes, you can attend our training courses in our Virtual Classroom, which allows you to learn from the comfort of your own home or offices no matter your location.
If English is your second language please let our team know as you may qualify for extra time if you undertake a course which includes an exam. Our tutors will also take care to ensure you understand the training during the course.
Be aware that while much of the training content is relevant to a global audience, there may be elements such as laws and regulations that are specifically directed at a UK audience.