Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Our aim is to make taking part in our courses as as easy as possible, so that you can focus fully on learning and practising your new skills. The Virtual Classroom is very user-friendly and delegates that have completed training testify to this. Features and functions within the Virtual Classroom will be clearly explained to you.
If you have any concerns about using the technology, please contact us and we will be happy to set up a test call with you.