Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
How do the virtual courses work?
Our Virtual Classroom courses have all the benefits face to face training with the added convenience of not having to leave your home or office. The courses are delivered on Zoom by an expert tutor.
Prior to the course date you will be sent the relevant training materials, either via post or email if you prefer.
Virtual Classroom courses include the use of breakout rooms to ensure they remain interactive. The tutor shares their screen with you and discusses the presentation slides, as they would with an in-person course. Our Virtual Classroom events also run with smaller class sizes for maximum tutor-delegate interaction.
Prior to the course date you will be provided with relevant contact details for technical support. If you have any questions or wish to schedule a test call, please let us know.
Click here to learn more about our Virtual Classroom training.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.