Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
After the training a simple course review questionnaire will be emailed to you – usually when the certificates are issued. We find that we get the best insights once delegates have had time to reflect on the experience. We read all feedback and act on it to improve our training offering.
You can read reviews for all our courses on the website. Here you will find comments such as:
- ‘Rather than coming away from a training course feeling like I simply “ticked the box”, I came away enthused to continue training in this area and with a foundation mindset to use in conjunction with the course materials.’
- ‘I could apply what I learnt straight away the next day at work, and it proved to be very beneficial.’
- ‘Thanks to you and the tutors for all your help and guidance in getting me through the ISO9001 Lead Auditors course/exam. I cannot thank Bywater enough, as the help and guidance received has been second to none, and I will certainly be promoting you guys in any way that I can.’