Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
We are unable to supply you with copies of standards to take away. However, if your organisation is already working towards or has achieved certification to a standard, it is very likely that there is a copy available at your place of work. If not, you can buy a copy on the website of the relevant standards organisation.
Bywater does provide each delegate with a copy of the course workbook, which they can use as a reference during the course, add their own notes, and use as a handy reference when they are back at their desks.