Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Yes, there are rules about what you are allowed to bring into the exam and how you should conduct yourself during the exam. These are detailed in the instructions you receive from CQI and IRCA, and it is really important that you read and adhere to these, as failure to comply could result in your disqualification.