ISO 37002:2021 outlines the guidelines for establishing and implementing an effective Whistleblowing Management System (WMS), based on the principles of trust, impartiality and protection. The standard is designed to assist organisations to manage internal whistleblowing arising from suspected malpractice, including supporting whistleblowers and ensuring reports of whistleblowing are dealt with efficiently. The benefits of implementing an effective WMS can include; ensuring compliance with organisational policies, demonstrating ethical practices to stakeholders, identifying wrongdoing at the earliest opportunity and preventing/minimalising loss of assets. ISO 37002, which is written around the Annex SL framework, can be used on its own or incorporated within an integrated management system, for example to work in line with ISO 9001.

This one-day ISO 37002 Whistleblowing Management Systems Fundamentals training course provides delegates with an understanding of ISO 37002 including the purpose, key clauses and definitions outlined within the standard. Through engaging modules, delegates will understand how to determine the scope of a WMS and how to address reports of wrongdoing.

This course is day one of our Implementing ISO 37002:2021 training course.

  • Overview of ISO 37002:2021
  • Key terminology
  • Annex SL
  • Plan, Do, Check, Act (PDCA) cycle
  • Determining the scope of the whistleblowing management system
  • Roles and responsibilities
  • Risks and opportunities
  • How reports of wrongdoing are received and assessed
  • Addressing issues in investigations
  • Protecting the subject
  • Key policies and procedures
  • Performance evaluation including key performance indicators
  • Continual improvement

This ISO 37002 Whistleblowing Management Systems Fundamentals Training Course is suitable for delegates from all sectors who wish to understand ISO 37002, including those:

  • with responsibility for dealing with whistleblowing within an organisation
  • who need to understand whistleblowing as part of their job role
  • within organisations considering implementing a whistleblowing management system
  • involved in the maintenance of a WMS
  • seeking to understand how they can introduce or improve whistleblowing processes and procedures within their organisation
  • auditees who wish to understand ISO 37002

On completion of this ISO 37002 Whistleblowing Management Systems Fundamentals training course delegates will understand:

  • the benefits of implementing ISO 37002 Whistleblowing management system
  • the key clauses and definitions outlined in ISO 37002
  • how implementing ISO 37002 can protect whistleblowers

Delegates will also receive a certificate of completion in recognition of their new understanding of ISO 37002.

ISO 37002 Whistleblowing Management Systems Fundamentals Certificate