Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetImpeccable
The tutor’s experience and teaching skills is impeccable
Bayer
Virtual Classroom
I was sceptical that the virtual classroom would be lifeless, but the tutor really brought the course material to life.
MOD
Engaging, personable and professional
The delivery was very engaging, personable and professional. It was well paced and created a comfortable environment for the training
Cefas
Approachable tutor
The tutor Mel was absolutely lovely, very warm and approachable. Her knowledge is also very extensive. All of the training was very helpful along with the training material which was provided.
Focus Paving Ltd
Remote Auditing
The course covered all areas of remote auditing, I will be able to conduct audits (Remotely) with competence
Knowledge Pool
Enthusiastic tutor
The tutor had a good understanding of the subject and was enthusiastic
Knowledge Pool