Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying Reviews In "Contract Management/Procurement"

Useful tips and guidance

I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.

Hyde Group

Useful tips and guidance

I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.

Hyde Group

Very in-depth

The course content was very in-depth

Hyde Group

Very in-depth

The course content was very in-depth

Hyde Group

Amazing

I think the knowledge was amazing and being able to tailor it accordingly to different people and their backgrounds also.

MHRA

Experienced and knowledgeable

The Tutor was very experienced and knowledgeable, adept at conveying information.

Colt Technology Services (UK)

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