Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetDelivered well
Delivered well and will make me prepare better for future contract meeting.
Vivid Homes
Knowledgeable, clear and concise Tutor
The Tutor was very good, knowledgeable, clear and concise with the details and answers.
Nottinghamshire Fire & Rescue
Knowledgeable tutor
The tutor’s knowledge and experience was a huge reassurance.
Avanti West Coast
Useful tips and guidance
I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.
Hyde Group
Useful tips and guidance
I can directly use the skills I learnt to help me in my role now. There were a lot of useful tips and guidance about contract management. The tutor was really good and the timings of the course, course material and breaks were perfect.
Hyde Group
Very in-depth
The course content was very in-depth
Hyde Group