Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery in-depth
The course content was very in-depth
Hyde Group
Amazing
I think the knowledge was amazing and being able to tailor it accordingly to different people and their backgrounds also.
MHRA
Experienced and knowledgeable
The Tutor was very experienced and knowledgeable, adept at conveying information.
Colt Technology Services (UK)
Very comprehensive
The course content was very comprehensive
Colt Technology Services (UK)
Experienced Tutor
Tutor was experienced and was able to answer questions from attendees.
Colt Technology Services (UK)
Really good
Not usually a fan of this type of learning but it worked really well with a small (two plus tutor) group. The tutor was REALLY good! Explained everything clearly, very knowledgeable and engaging.
BBC