Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetCannot speak highly enough of the tutor
| Tutor was excellent, using a blend of course work and real life experience really made the course. Sarah is a great tutor and I cannot speak highly enough of her. |
Diam UK Ltd
Incredibly constructive and positive tutor
| The tutor was excellent. Incredibly constructive, even when some of the attendees had slightly wrong ideas. Positive attitude, both to the training but also in terms of the attitude she taught us to approach auditing with. |
Trusted Technology Partnership
Excellent handouts for future use
| The handout document what we received in advance of the course is an excellent reference document for future use. The content we learnt I can put into practice at work, and it works well with the information I have learnt from the NEBOSH courses. The tutor was excellent. |
Senator International Ltd
Tutor kept the course content relevant and enjoyable
| The tutor did an excellent job to keep the content relevant and enjoyable. Would highly recommend the tutor for further courses. |
Vulcan Completion Products UK Ltd
Even more interactive than expected
I expected it to be interactive, but it was more interactive than I thought it would be. I think this really helped me to develop my understanding as I was able to see examples of how the course content can be applied in real life.
Pyramid Builders
Would recommend the course in future, it was highly enjoyable
| The virtual classroom kept things interesting when splitting into groups etc. The tutor also was very good, and made sure everyone felt involved. Highly enjoyed the course and would recommend in future! |
3t Global