Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetGood content
Good content and role play
Howdens Joinery Co. Ltd
First class
The Tutor managed the course extremely well using the Zoom meeting facilities seamlessly and without detracting from delivering the content. The Tutor’s experience and insight used in her delivery was first class.
Fugro GeoServices Ltd
Years of training experience
The Tutor is a Principal auditor with many years of training experience, so I trusted her completely as she led us through the course.
United Utilities Water Limited
Supportive Tutor
The Tutor was able to explain from different situations, good knowledge of subject. Fun and supportive learning, especially the mock audit!
Danny Sullivan Group Ltd
Experienced Tutor
The Tutor is very experienced and was able to use real life experiences
EM&I (UK) Ltd
Well explained
Well explained and fully understood the training which was delivered was able to draw on real life experience’s to help deliver the course in a language which was easy to understand.
Diageo Plc