Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetHead and shoulders above any other investigation training
This is head and shoulders above any other investigation training I’ve done. I wasn’t expecting to be able to apply so much to what I do. I’ve never been on a course where the material was shared so readily. The examples were good and relevant, and the tutor was fantastic too.
Saint Gobain
Amazing tutor, really made the course
The tutor really made the course and made a huge difference. Karen was amazing, and brought so much energy and knowledge which is needed for a 3 day course.
London Fire Brigade
Well-paced and well-delivered course
I was pleasantly surprised with how well the content was delivered and the course was managed in all areas. Pacing was great and scheduled breaks and breakouts pretty much spot on.
TATA Steel
Knowledgeable tutors provided useful real life examples
Tutors were very knowledgeable with real manufacturing examples and experiences.
Adv Brightware Manufacturing Ltd
Well-paced course
The pacing of the course influenced by the tutor was really nice. The tutor was accommodating enough to agree to an early start and delivered the content in a way that was paced just right to maintain attention and avoid extra detail.
British Airways
Very detailed and useful course materials
The booklet provided gave a lot of information with a lot of additional notes. The tutor gave a very detailed explanation on each part and it flowed well. It has been good to refer back to later on as well.
Metocean Telematics UK