Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetPatient tutor, attentive to each delegate ensuring full engagement
Mel was an excellent tutor. She gauged the different levels of the students abilities from the start and was able to steer the course so everyone remained fully engaged. She was patient and attentive to each individual. In my view, she ran it exceptionally well.
3t Global
Friendly approach, encouraged questions and participation
Zoe was knowledgeable and well-prepared, which made the waste course informative and useful. Her friendly approach encouraged questions and participation.
Bristol Airport
Very in-depth course covering all topics and more
Course was very in depth and covered all topics that I had hoped and more. Tutor was fab also.
SGL Carbon Fibres Ltd
Learnt great techniques to better manage projects
I learnt some great techniques to better manage projects and apply them in the workplace.
Hemsley Fraser Group Limited
Tutor kept the course informative and engaging
Zoe kept the course engaging and informative without overloading you with to much information causing you to switch off.
Morgan Sindall Construction & Infastructure Ltd
Great expertise and career-aiding resources provided
The tutor provided a wealth of knowledge and experience and was happy to answer any questions. He was also able to share very useful link that I’m sure will aid my career in the future.
Linde Amt UK Limited