Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetThe best tutor I have had by far
| I’ve completed many HSE courses in my time, including Nebosh, and Keith was by far the best tutor I have had. He kept us all engaged throughout. |
Handicare Accessibility UK
Fantastic tutor made the course fun
| Paul was fantastic! His ways of training is really good. Perfect balance of coursework and fun. The amount of courses we attend now a days where we just read and listen. Paul made it fun! |
QA Limited
Felt as though I was learning without knowing I was learning
| Because I expected to be taken through the standard bit by bit, and have it explained in a slow, tiresome manner, however the method of teaching was far more advanced, I felt like I learnt it without knowing I was learning. The tutor was so engaging and made it easy. |
Estee Lauder Companies
Learning experience was enhanced by the tutor's continual feedback
| Keith was an excellent tutor who took the time to explain things in a mature, enjoyable and professional manner throughout. His continual feedback enhanced the learning experience. |
Capita
Excellent handouts for future use
| The handout document what we received in advance of the course is an excellent reference document for future use. The content we learnt I can put into practice at work, and it works well with the information I have learnt from the NEBOSH courses. The tutor was excellent. |
Senator International Ltd
Very approachable and supportive tutor
| I am an experienced trainer of many years and found Kieran to be very supportive in both the training and the way he put our minds at ease in regards to the online assessment. He was very approachable, always willing to answer our questions. He adapted his training to take into account the way that my organisation works. |
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