Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExcellent handouts for future use
| The handout document what we received in advance of the course is an excellent reference document for future use. The content we learnt I can put into practice at work, and it works well with the information I have learnt from the NEBOSH courses. The tutor was excellent. |
Senator International Ltd
Very approachable and supportive tutor
| I am an experienced trainer of many years and found Kieran to be very supportive in both the training and the way he put our minds at ease in regards to the online assessment. He was very approachable, always willing to answer our questions. He adapted his training to take into account the way that my organisation works. |
Home Office
Tutor was invaluable in helping us get the best our of our experience
| The Tutor’s method of delivery ensured we remained engaged and interested throughout the duration of the course. It was delivered well with the tutor’s extensive knowledge and experience invaluable in helping us get the best out of our experience. |
Abbott Risk Consulting Ltd
Tutor provided plenty of insight
| Keith was extremely pleasant throughout the course, provided plenty of insight, and kept me captivated and engaged. The course was overall well split across 2 days and the activities allowed for plenty of questions to be asked and answered. |
A&O It Group
Course material was made easy to understand even for those without much experience in auditing
| Richard was able to explain the material in a way that was easy to understand, especially for someone like me who does not have any major experience in auditing or the use of ISO 45001. |
Inspiro Learning Limited
Very helpful tutor enabled me to understand ISO 45001
| I feel that I now have a greater understanding of my chosen subject. The tutor was extremely knowledgeable and very helpful on all aspects, enabling me to understand ISO45001. |
Sodexo