Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying Reviews In "Quality Management - ISO 9001"

Exceptional Virtual Classroom

The tutor left no stone un-turned and for me had an exceptional ability to deliver a virtual classroom which few have the ability to match.

RelyOn Nutec UK

Helpful

The course has helped me to apply the content to my current role.

Low Carbon Europe Ltd

Fantastic Tutor

All the course material was sent as a nice booklet. The tutor was fantastic.

REPL International Ltd

Professional

The tutor delivered the course professionally but with a friendly attitude which helped with the learning experience for all

HEASN Ltd

Great Tutor

For such a subject it can be difficult to keep delegates interested, the tutor did a fantastic job in doing this as well as teaching us the course. Great Tutor.

GMH UK Ltd

Ensured a full understanding

The course covered the entire standard in detail to ensure a full understanding

Mechatherm International Limited

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