Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying Reviews In "Quality Management - ISO 9001"

Relevant examples

The tutor brought his own experiences to the course and it made the learning experience much more understandable

RelyOn Nutec UK

Really enjoyed the course

Really enjoyed the course, all materials were helpful and Tutor was great. Tutor was very helpful, explained everything in detail and helped when something wasn’t understood.

Dales Surveying Ltd

Suited all attendees

A great tutor who explained things to suit all attendees of the course. I would definitely consider another course with how well the remote platform suited other commitments.

Fusion Group Limited

Excellent first-hand examples

The tutor was a very engaging tutor. His various experiences discussed during the various stages of the course provided excellent first-hand examples of positive and negative outcomes and I am sure will prove beneficial.

Private

User-friendly

The tutor was able to explain a complex subject in a very user-friendly and practicable way

Geodis FF United Kingdom Ltd

Very helpful

The practical element was very helpful

Babcock International Group

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