Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExceeded my expectations
The tutor delivered the course content exceptionally well and exceeded my expectations.
Keystone Lintels
Enjoyable and relevant
It was obvious how experienced the tutor is and he used his experience to really make the course content ‘live’. While the course is intense, the tutor’s teaching manner made it enjoyable and relevant.
Aker Solutions
The tutor was helpful
I was sceptical about learning to be an internal auditor in 2 days, but the course tutor was helpful didn’t rush us and was happy to answer any questions we had.
Element 6
Amazing Tutor
The tutor was amazing and very knowledgeable. Well organised.
London Bridge Associates Ltd
Very engaging
The tutor was amazing…He crammed a lot of information into the sessions however you were always able to keep up and he managed to keep your concentration as he was very engaging and he also had great ways of explaining things to us.
AWP Marine Consultancy Ltd
Interactive and enjoyable
The tutor was very engaging and made the course interactive and enjoyable.
Lisclare Ltd.