Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExcellent
Excellent tutor
Bureau Veritas Certification UK Ltd
As good as face-to-face training
I thought it would be more challenging in a virtual classroom but I feel it was just as good as a face-to-face environment.
Travis Perkins Plc
Good team exercises
It ran smoothly and was a lot less awkward than other virtual classroom settings. The team exercises worked well with the breakout rooms as well.
EPS Ltd
Very positive experience
I found the whole experience very positive, including the booking staff, materials an course delivery. I didn’t realise that it would be possible via break-out rooms to so effectively replicate the practical sessions.
WSP Textiles Limited