Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery relevant examples
The Tutor’s depth of knowledge and experience allowed the examples given to be very relevant and the emphasis to be placed where most needed given the attendees. To be honest I wasn’t sure what to expect from a virtual classroom event so my expectations weren’t really set beforehand. I was pleasantly surprised by the virtual environment.
Fugro
Really enjoyable class
Very good knowledge from the tutor, really enjoyable class.
Architectural Panel Solutions Ltd
Online course worked well
I wasn’t keen on doing the course online, but it worked well.
Zollner UK Ltd
Well delivered and administered
Overall good training course, well delivered and administered.
Scottish Leather Group Operations Limited
Excellent tutor
The tutor was excellent in the way he applied his knowledge enabling me to grasp the content.
Quality Assured Fleet Services
Great tutor
Great tutor – keeping the course exciting and interesting. Course met and exceeded my expectation.
Scottish Leather Group Operations Limited