Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetEasy to understand
The Tutor made the course easy to understand and had a lovely presenting style, put everyone at ease and was happy to answer any questions people had.
Public Health England
Applicable to all
The Tutor managed to complete what should be a classroom course into an online course extremely well. There was people on the course from completely different industries and he made it applicable to us all.
Scope iT Ltd
Informative & Helpful
The Tutor was very informative and helpful
QCC Global Ltd
Informative
Very well explained. Informative and interesting.
Public Health England
Mock audit scenario
I thought the mock audit scenario was a lot better than originally thought. It allowed me to contextualise the information learnt.
Emsou Forensic Services
Excellent Tutor
The Tutor was an excellent tutor, his knowledge of the subject was first class, great delivery, and very helpful.
Hampshire Constabulary