Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made sure the course was interactive
| The Tutor was very knowledgeable and able to convey the course content in a way that make sense to me and how I could practically apply the learnings. They also made sure it was an interactive course, including everyone in the conversations. |
International Beverage
Very useful and detailed information sent prior to the course
The information sent prior to the course was very useful and very detailed and the opportunity to interact and take part during the course was beneficial to understanding the content.
Linnodee Diagnostics
Tutor kept my interest throughout the course
| The tutor was great, well prepared, friendly and kept my interest throughout the course. I also found the activities and exercises very helpful. |
Thor Photomedicine Ltd
Would definitely book onto one of the Tutor's other courses
| The Tutor was excellent and I would definitely book onto one of his other courses |
Ignite Energy
Tutor always encouraged discussion
| The Tutor was clearly very knowledgeable around the environmental standard and could convey that knowledge for days. Yet, whenever someone wished to talk, the Tutor always encouraged discussion. |
Muffett Engineering Solutions
Tutor delivered the course in an easy manner
| The way the tutor delivered the course was in an easy manner and explained the standard areas by giving examples. |
DE&S