Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetOne of the best training courses I have been on
The course was relevant, well delivered and probably one of the best training courses I have been on in years in terms of learning outcomes.
Vivid Homes
The workshops worked well to keep the course variable and interesting
The tutor brought in a very relaxed atmosphere to the course. The course was well spaced, plenty of breaks, and the workshops worked well to keep the course variable and interesting.
Emsou Forensic Services
Everything was good
Everything was good, I really enjoyed the course and the content was at a good level for me. The tutor was more engaging than I expected and kept all the content whilst making it enjoyable.
Abbott Toxicology Ltd
Got the skills to apply the content learned
Our delegates have now got the skills to apply the content learned into day to day tasks.
Geodis FF United Kingdom Ltd
Very helpful Tutor
Tutor could explain course content in a good way, was very helpful and most importantly has knowledge of the industry so could give examples or answers on practical level.
Private
Very useful workshops
Very useful workshops taking the content of the course and helping you to understand how to apply this.
Atkins Global