Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor's style of teaching was second to none
I have had a lot of training over the years and found Gary to be the best tutor I have had. His style of teaching was second to none and an overall professional and knowledgeable guy.
Spie Limited
More comprehensive overview than I anticipated which was great
I am new to this area of knowledge and was hoping for a basic overview of contract management but the training delivered and materials provided went further than this and provided a more comprehensive overview than I anticipated which was great.
Mutual Energy Limited
Learned practicable information which I can use, rather than just to pass a test
The Tutor delivered the course really well and I felt I have learned practicable information which I can use, rather than just to pass a test.
Eco Sustainable Solutions
Tutor tailored the content to suit the expectations of the attendees
The tutor was very knowledgeable and has lots of applicable examples of the course content covered. He also showed flexibility in tailoring the content to suit the expectations of the attendees.
Scottish Power C O Hemsley Fraser
Good level of interaction with all participants
The content in the course was user friendly and well explained by the tutor. There was a good level of interaction with all participants.
Quensh Specialists Ltd
Tutor made it really interesting and engaging
I thought that the course would be quite dull and dry based on the content but the tutor made it really interesting and engaging. I found that I was far more engaged with the content than I originally thought I would be.
Mistras Group Ltd