Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor really brought the requirements to life
| The tutor’s knowledge and ability to apply the standards with our own needs was exceptional, which really brought the requirements to life. |
Private
Inspired me to pursue a career in QA
| The tutor made the course genuinely entertaining and enjoyable. Honestly, he has inspired me to pursue a career in QA. |
SERCO Group
Clear and concise online training
| Very clear and concise training that was delivered in an engaging way online |
Astrazeneca
Given a thorough understanding of the standard
| Within a week of doing the course I have been able to make lots of updates to our quality manual after being given a thorough understanding of the different sections of the standard. |
Createc Ltd
Good examples to help understand the Standards
| The Trainer was very experienced with good examples from his past to help you understand the Standards. |
Beumer Group
Now feel able to apply ISO 14001 to our company
| Being a non-manufacturing company I wasn’t previously sure how to apply ISO 14001 to our company but now I feel able to after the course. |
Marine Ventures Ltd