Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made the content applicable and easy to digest
| Momcilo was fantastic, clearly demonstrated his lengthy experience and was able to put it in simple terms so it was applicable and easy to digest. |
Avon And Somerset Constabulary
Very good balance between listening/learning and group discussion
| It was a very good balance of listening/learning and breakout room practical/discussion to consolidate understanding. |
in2solutions
Best and most informative course on this topic that I have sat in
| This was not the first course relating to this subject that I have sat in however, I did find this the best and most informative due to the practical samples used. |
CPV Ltd
Best tutor I've ever had
| Dave Ashton was the best tutor I’ve ever had in 14 years of working. |
EDF Energy Ltd
Expanded my knowledge much more than expected
| It has expanded my knowledge much more than I thought it would. |
Atkins Realis
Tutor's training techniques really helped my own learning
| Steve was very engaging, his use of visuals and really going over specific points have really helped my own learning. Particularly the process and procedure point. At first I thought, why is this a big deal, but after going through the process model and really appreciating the detail required I fully understood why it was such a significant shift. |
Vehicle Lease And Service Ltd