Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying All Reviews

Tutor excellently tailored the course content to our industry

The tutor and content was excellent in terms of relating the topic specifically to EFL football clubs in regards to our carbon foot printing and reporting.

EFL

Exceptional course delivery

David was exceptional in delivering the course and keeping everyone engaged. He made the course very enjoyable.

The Natural Power Consultants Ltd

Very good course

Jeff has incredible insight, added important information at the right times, explained in great detail all aspects, and ran a very good course, which was engaging and enjoyable.

Marine Systems Technology

Absolutely amazing tutor

The instructor was absolutely amazing. She was knowledgeable, approachable, and did a great job running the class while still capturing everyone’s attention.

NEOM

Practical scenarios reinforced the learning

The tutor had the ability to apply scenarios that reinforced the learning allowing me to understand and put into practice what I had been taught.

Babcock International Group

Thoroughly enjoyed all aspects of the course

The tutor was excellent I thoroughly enjoyed all aspects of the course.

FRP Group Holdings Ltd