Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made the course relatable to the attendees
The tutor was very knowledgeable. He made the course interactive and relatable to the industries of the course attendees.
Fujichem Sonneborn Limited
Learning from the tutor was a joy
The Tutor was clearly well experienced in all areas, very passionate about his job and past experiences. This made learning from him a joy with the time passing quickly and intently.
AP Racing
Case studies helped me to apply what we have learnt into my own job
The course content was very in depth and knowledgeable. It was also very informative and because of the case studies it helped me to apply what we have learnt into my own job.
Linear Engineering And Construction Astar Traffic
Tutor presented the course very well
| Tutor was very knowledgeable and clear, presented the course very well with a mix of humour and anecdotes. |
NextPharma
Tutor made the content easily digestible
The tutor made the content easily digestible, engaging and applied lots of additional knowledge in his explanations.
Vinci Construction Management Ltd
Very approachable and knowledgeable tutor
The tutor was easy to listen to. Engaging and interesting. She was very approachable as well as very knowledgeable with lots of helpful tips throughout.
Glade Consulting Services