Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery well-run and relevant course
| This was a very well-run course, excellent tutor John Richardson, relevant information, scenarios and course content. |
Uav Engines Ltd
Absolutely fantastic tutor
| The tutor was absolutely fantastic, his knowledge was incredible and he had a way of keeping everyone focused and interested. |
Strata Products
Course content was made easy to understand and digest
| The tutor was very knowledgeable and was very good at explaining and sharing requirements, making the course content easy to understand and digest. |
Now Training Ltd
Looking forward to applying the course content and methodology
| I am looking forward to applying this methodology to the investigations I am regularly involved with as I believe it will help us identify the true root cause & help with implementing appropriate corrective actions |
Collins Aerospace
Very good course, made better by a very good tutor
| Although I have a number of years experience with ISO 9001, it was a very good course and provided more background and detail on certain areas. All in all a very good course, made better by a very good tutor. |
Volkerrail Limited
Dynamic and enjoyable learning process
| I anticipated a more traditional lecture format, but instead, the course was filled with hands-on activities, group discussions, and real-world applications that made the learning process dynamic and enjoyable. |
Inspiro Learning Limited