Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExtremely good tutor
| Tutor was extremely good and made it very easy to understand the course content. |
Rolls Royce
Interactive breakout rooms
| The break out classrooms were very good for interaction. |
Caterpillar Ni
Very impressed with how interactive the virtual training was
| I had never done a virtual training course. I was very impressed with how the day was organised & how interactive it was. |
Rivertrace Limited
Tutor answered any questions thoroughly
| Our Tutor was extremely friendly, knowledgeable and helpful. He thoroughly answered any questions people had and made sure that everyone was understanding the content as we went along. He gave us lots of extra information and didn’t just read off the slides which was very useful. |
Fontaine Fifth Wheel Europe (A Trading Division Of The Marmon Group)
Tutor easily handled the different experience levels
| The tutor was knowledgeable and willing to explain in a number of ways if required, and easily handled the different experience levels. |
BM Trada
Fantastic tutor really helped pass over information
| I went in to the course knowing very little about Environmental Management, but Wayne was fantastic and really helped pass over information that also improved me as an auditor, which I have been for several years. |
Aleido UK Ltd