Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetNow feel ready to start internal auditing
As someone who has never audited before, there were a few things that I was confused by at first, but Alan talked me through them and explained everything thoroughly, and made sure I understood before moving on. He made the course very engaging, and because of this, I really enjoyed it! Thanks to Alan and the course, I feel I am ready to start my Internal Auditing journey.
Fontaine Fifth Wheel Europe (A Trading Division Of The Marmon Group)
Extremely well delivered course
| Alan was informative, yet relaxed. Delivered the course extremely well, engaged all those attending the course listened to peoples experiences and offered some of his own. |
Castalum
Came away feeling I had come to grips with the concepts
| The course covered a lot of complicated content and the tutor kept me engaged. I also came away thinking I had come to grips with the concept he was covering. |
Science and Advice For Scottish Agriculture (SASA)
The subject was covered extremely well
| I thought the content covered the subject extremely well and was easy to understand. I also thought the tutor did a very good job delivering it. |
Now Managed Learning Services
Really engaging tutor which meant the whole group got involved
| Simon’s teaching style and how he explained things were both relatable and very easy to understand. He was really engaging so this meant that the group all got involved. He shared his own experiences which helped relate the learning material and put it into context into my own role. He also suggested some options with a particular challenge I was experiencing with a supplier which helped resolve it. |
Devro Scotland Ltd
All of Bywater's tutors have been excellent
| All Bywater tutors have been excellent. This is my third auditor training provided by Bywater. |
TWMA