Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor went out of their way to resolve any queries
| Tutor was knowledgeable and went out of their way to resolve any queries we had. Made a dry subject interesting and where possible relevant to our role. |
Nottinghamshire Police
Very informative, easy to understand and helpful course
The content delivered to us was easy to understand and was very informative. We did a few full class audits together which was also helpful. Our tutor Ritchie was very knowledgeable which also helped us greatly.
Building Integrated Services Ltd
Really helpful to learn a new way to look at problem solving
| Learning a new way to look at problems and make sure an unbiased root cause can be identified was really helpful. |
Ardent
Amazing, knowledgeable tutor
| Karen was amazing. Passionate, knowledgeable and happy to have a balanced debate regarding some sensitive topics. |
Synertec Ltd
Interesting and memorable course content
| Ian was very engaging, which is important to me as I have ADHD. He held my attention and made the content interesting and memorable. |
British Gas Services Ltd
Tutor applied aspects of the course to my business making it easier to understand
| The tutor was extremely knowledgeable and managed to apply aspects to my business which made it much easier to understand. |
Aalberts-Ips Ltd