Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetOutstanding tutor
| Gary is a outstanding tutor who combines professionalism with an engaging and entertaining teaching style. His ability to keep the audience involved, make learning fun and maintain a high standard of professionalism made the course very enjoyable. |
Husqvarna UK Ltd
My learning was significantly enhanced by practical exercises
The course provided a much more detailed and thorough exploration of the subject matter than anticipated. This included advanced topics, extensive case studies, and real-world applications that go beyond the basics. There were opportunities to apply concepts through practical exercises which significantly enhanced my learning. This hands-on approach provided deeper insights and a better grasp of the material.
Dixon Chew
A rich and impactful educational experience
The course surpassed my expectations and was one that not only delivered high-quality, relevant content but also engaged learners through practical application, expert instruction, and ongoing support, creating a rich and impactful educational experience.
Dixon Chew
The best training course I have ever attended
| David Bradley was a pleasure to learn from. He made a complex subject very easy to understand, and was polite and friendly throughout to all students. The best training course I have ever attended, and that was thanks to David. |
Pulsar Measurement
Quality course materials and good examples of case studies
| There was a large amount of content covered and quality course handbooks provided. Questions were answered well when asked. Good examples of case studies in days 4-5 and hands-on Excel processes. I learnt a lot! |
Beldam Crosley Ltd
Virtual classroom exceeded expectations
| I was concerned the virtual classroom would be a challenging place to learn, however, the tutor engaged us very well and the breakout rooms were good. |
McGee Group Limited