Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetReally useful to work in breakout rooms
I found it really useful to work in breakout rooms to think through the course content in relation to my own and my classmates current experience with the topic, it helped clarify everything in a context that I could relate to.
Leeway Domestic Violence And Abuse Services
Tutor related the course to our own experiences
Our Tutor was very experienced in the subject matter, and was able to deliver the course to try and relate to our own experiences while adding examples from his own varied background.
Glenair UK Ltd
Very informative and helpful course that I can apply to my role
The training material was very informative to develop my knowledge of supplier contracts, and to apply this in my role. I found the supplier positioning exercise particularly helpful to apply this in my role within Procurement.
Intelligent Energy Limited
Course content was made tangible for everyone
I felt the course content was well contained and delivered in a very tangible way. The tutor was engaging and ensured the content was tangible for those of us pretty advanced in the role and the newbies.
DXC Technology
Great tutor ensured our expectations were met
Simon was great at ensuring the course was interactive and he was delivering what we all expected. We were limited for time but along with the course material provided, Simon focused on the most important modules and ensured we could put our learning into practice with activities.
DXC Technology
By far the best tutor I have come across
Simon is very very knowledgeable, he pulls information from you that you didn’t know you had. He is by far the best tutor I have come across.
MacTaggart Scott & Company Limited