Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
The maximum number of delegates for dedicated training courses varies depending on the chosen course and chosen delivery method (online or face to face).
If you wish to schedule dedicated training at your premises, please also consider the room size available. Dedicated training can take place at training venues or online if you do not have space at your premises.
We recommend also taking into consideration that larger group numbers can impact delegates learning. We suggest only placing delegates on the course who require or will benefit from the training to ensure delegates remain engaged throughout the course.