Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
The disposal of waste is important within an organisation’s environment management system and is heavily regulated in the UK. This introduction to waste legislation and compliance training course will give you the information you need to play a vital role in keeping your organisation up to date with new and changing requirements. Even if you are already operating in a waste management role, you may benefit from this course to refresh your knowledge.
Internal Auditor training for ISO 45001 enables you to undertake audits within your organisation. This ISO 45001 Internal Auditor training course takes place over 2 days, and is available at our UK-wide venues and online in our Virtual Classroom. It is equivalent to 14 hrs CPD.
Lead Auditor training enables you to undertake 1st party (internal within your organisation), 2nd party (supplier) and 3rd party (certification body) audits. Our CQI and IRCA certified Lead Auditor training course takes places over 5 days, and is equivalent to 40 hours CPD.
Your choice of auditor training will depend on your organisation’s needs, together with your own career aspirations. If you need to discuss which course is best for you please do contact our training team on 0333 123 9001 who will be happy to help you.
Bywater's scheduled training courses are located at over 15 venues across the UK and within our Virtual Classroom. Please click here to view our locations which include London, Manchester, Glasgow and Coventry. Accommodation is also available for venue based courses to make the experience as convenient as possible for you.
Details of venues for upcoming courses are provided in the course description.
This course offers insights for both those who are experienced auditors and those who are new to auditing.
If you are already an auditor, manage an audit programme, or want to understand how remote auditing might work in your organisation, then this course can enhance your knowledge and skills base.
If you are new to auditing, then the remote auditing course can create a valuable extension to your traditional lead and/or internal auditor training.
This course is designed to explain how an information security can be incorporated into an organisation’s quality management system. With a focus on the role of the internal audit, the course has value for both internal and lead auditors who wish to integrate information security with their quality management system audits.
The IEMA Environmental Sustainability for Workforce training course is designed to give you a window into the world of environmental sustainability, whatever your role within your organisation. In just 1 day you will learn how you can make changes to benefit employees, customers and other stakeholders. You will leave the course with an understanding of drivers and trends, risks and opportunities, and requirements for compliance. You will also receive an IEMA certificate as evidence of your new knowledge.
As an Approved Training Partner of CQI (Chartered Quality Institute) and IRCA (International Register of Certificated Auditors), we offer ISO 9001 Lead Auditor training that is certified by the recognised global professional body for auditors.
Our role as an independent provider allows us more flexibility in how we deliver services. Today we run more than 1000 scheduled courses a year, both face-to-face and in our Virtual Classroom. If you prefer, we can provide dedicated training just for your organisation.
We want you to achieve success first time by gaining a thorough understanding of the theory and application of your subject in your training. That is why we employ tutors with vast experience of working in the field and who have approved tutor status.
We are determined to provide you with the most effective learning environment. Because all our classes are live, you can benefit from group work and discussion, and can ask for help from your tutor as the course progresses.
We invite every delegate to let us know if the training met their expectations, or what they would like to see change. We are committed to building on feedback to improve our service and performance, to help you achieve your business goals.
If you are an internal or external auditor working to the requirements of ISO 9001:2008, then this course will update your knowledge and skills to the latest version of the standard – ISO 9001:2015. It will also be of value to anyone, including senior managers, for whom it would be useful to understand the changes needed to upgrade their QMS.
The course will enable you to understand the differences between the versions of the standard in terms of structure, terminology and approach, and plan necessary changes in your organisation.
Up-to-date knowledge of ISO 9001 and quality management systems will benefit your organisation, and enable you to meet the IRCA upgrade requirements for registered auditors.
Yes, the course is certified by CQI and IRCA, the professional body for experts in improving product, project and service quality.
To successfully complete this course, you will be evaluated by continuous assessment and undertake an exam following the event. We will support you in both activities to give you the best chance of success.
You will receive a certificate for successfully completing this course, giving you the evidence of your knowledge and practical skills in auditing OH&S management systems against ISO 45001.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.