Before and during the course FAQs

We employ tutors who combine significant practical expertise in the real world with an ability to make complex information easy for delegates to understand.

Past attendees to this course have highlighted the tutor’s willingness to tailor the course content to the business needs of the delegates. In their feedback they also point to the tutor’s ability to illustrate each topic with an entertaining story from their own experience, keeping delegates engaged throughout the course.

Our key ISO 14001 training courses, including this introduction to EMS and ISO 14001, have been approved by ISEP, the leading body for environmental and sustainability professionals. That means we have been recognised as delivering high-quality valuable content and services to our delegates.

We always focus on the needs and preferences of our customers. To do that we offer a full programme of training dates in a choice of venues across the UK and in our global Virtual Classroom. We can also provide dedicated training for organisations with a number of employees to train at one time. We ask for feedback and will act on delegates’ suggestions for improving our training and customer services.

We have the benefit of 40 years of experience in business training, and the services of highly knowledgeable tutors who all have experience in EMS and ISO 14001.

If you have any questions about your training needs, please do contact us and we will be happy to answer your questions.

No, there is no exam associated with this course. You will receive a certificate confirming your training after full attendance and completion of the course.

All delegates completing this 1-day course will receive a certificate confirming their attendance.

While the course does talk about UK legislation, there is plenty of knowledge shared that is pertinent to any country or individual organisation that is seeking to manage and reduce its carbon output. You will learn about the terminology, the key drivers, and how to develop a carbon footprint strategy. The course also looks at capturing data and ensuring its quality. All these lessons can be applied wherever you work. Training run in our interactive Virtual Classroom is accessible globally.

We will supply you with a course book with printed versions of all the slides used within the course. The book provides plenty of space for you to make your own notes, and you can take it away at the end of the day to use as a reference. You may wish to bring your own writing tools, and perhaps a laptop, though this is not necessary. While we recognise the importance of keeping your mobile to hand, we do recommend that you only switch it on during the breaks, so you are not interrupted while you are learning or taking part in interactive sessions.

While both of these ISO standards relate to quality management systems, there are some significant differences. For example, ISO 9001 focuses on achieving increased customer satisfaction through continuous improvement. Device safety is the important factor in ISO 13485 and medical device regulation (MDR), and the aim is to maintain effectiveness. The two approaches also differ in the demands for documentation, record keeping and risk management.

Bywater’s ISO 45001 internal auditor training course will equip you with the knowledge and skills, as well as essential practice, to start carrying out internal audits in your organisation – from preparation right through to follow up. As a result you will be in an excellent position to make a valuable contribution to the management and improvement of your OH&S management systems.

It will be useful to you to bring a copy of the standard so that you can refer to it as we talk through its requirements. If you do not have a copy at the office, you can purchase one from the ISO’s website or one of its global resellers.

We have enjoyed the company of delegates from many organisations within the medical manufacturing industry, including those involved in products such as ventilators and wound protection.

As one delegate reported: ‘It was very useful to learn about the gold standard from many different industries and where we sit with regards to other companies within medical devices, and to learn of all the ways that we can improve.’