Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
It will be useful to you to bring a copy of the standard so that you can refer to it as we talk through its requirements. If you do not have a copy at the office, you can purchase one from the ISO’s website or one of its global resellers.
As an Approved Training Partner of CQI and IRCA we can offer you training that has been certified by the global body for professional QMS auditors.
We run a full range of scheduled courses both in venues across the UK and in our Virtual Classroom, allowing you the flexibility to choose a training date and place to suit your needs. For organisations with several employees to train, we also offer dedicated training courses.
It is our aim to help you successfully achieve a demonstrably high level of understanding. We do that by employing highly experienced, knowledgeable and engaging tutors to work with you through the training programme.
We are constantly improving our courses based on the feedback we invite from delegates. With over 40 years of experience in training provision, we continue to enjoy high levels of customer satisfaction.
We will supply a comprehensive printed course book, which you can use to make notes and keep as a reference after the course is completed. You should bring your own writing tools, including a laptop if that is your choice, although this is not required.
If the course is running at an external venue, refreshments may be supplied. You can check this with your course organiser.
Bywater’s ISO 45001 internal auditor training course will equip you with the knowledge and skills, as well as essential practice, to start carrying out internal audits in your organisation – from preparation right through to follow up. As a result you will be in an excellent position to make a valuable contribution to the management and improvement of your OH&S management systems.
We run scheduled public courses at regular intervals throughout the year. Our face-to-face training takes place in venues around the UK, while our live online training is available to delegates globally in our Virtual Classroom.
We also offer dedicated training for individual organisations, which can be delivered at a venue of your choice, including virtually, at a date to suit you.
One delegate commented after the course: ‘Excellent training which has improved my negotiation skills and was very informative. The course was well run, timescales kept to and very enjoyable’.
Yes, you will need to attend the course in full, and then log into an external platform to take an exam within 30 days of course end.
As well as the exam you will be given access to a portal providing practice questions, which we recommend you try, to ensure your best chance of success. We will also talk you through the exam during the course.
The online exam, with multiple types of questions, has replaced the essay-type exam previously set for lead auditors by CQI and IRCA.
We have enjoyed the company of delegates from many organisations within the medical manufacturing industry, including those involved in products such as ventilators and wound protection.
As one delegate reported: ‘It was very useful to learn about the gold standard from many different industries and where we sit with regards to other companies within medical devices, and to learn of all the ways that we can improve.’
While the course does talk about UK legislation, there is plenty of knowledge shared that is pertinent to any country or individual organisation that is seeking to manage and reduce its carbon output. You will learn about the terminology, the key drivers, and how to develop a carbon footprint strategy. The course also looks at capturing data and ensuring its quality. All these lessons can be applied wherever you work. Training run in our interactive Virtual Classroom is accessible globally.
While both of these ISO standards relate to quality management systems, there are some significant differences. For example, ISO 9001 focuses on achieving increased customer satisfaction through continuous improvement. Device safety is the important factor in ISO 13485 and medical device regulation (MDR), and the aim is to maintain effectiveness. The two approaches also differ in the demands for documentation, record keeping and risk management.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.